WHY MANAGED HOSTING?
Available for Joomla! and WordPress
Your time is better spent
Not everyone can afford their own dedicated server and bulk, shared hosting can be a prime attack vector for hackers as they often host thousands of poorly secured and out-of-date sites. Managing a busy website can also be a full-time job. It shouldn’t be your job.
We have the experience
Based on our 20 years of experience with hundreds of sites we have custom built a clean UK server environment which is optimised for Joomla! and WordPress security and performance and is only used for hosting our clients sites after they have passed our initial security audit and continue to pass our ongoing security audits.
The cost savings add up
Hosting, support and site management into one easy monthly payment. We take care of all webmaster duties saving you around £27k per year! We also send you a quarterly report for your site detailing what we have done.
What do you get with managed?
Our managed hosting core services include uptime and response time monitoring, SSL certificate checking, website health analysis, and integrity checks for core files, templates and plugins. We also monitor every sites activity, its server health and CPU usage.
Inclusive support time
We give you at least 30 minutes of any-user support each month for use in content management, new features or just to try out a new design. You can request support via our ticket system or support email.
No unknown housemates
We don’t allow automated signups and we know all of our clients. All sites are audited before going live and monitored hourly so we know if anything changes. Some hosts have thousands of unknown sites on their servers. We think that’s a security risk.
Low density server space
Our servers can handle hundreds of sites on each instance. We limit this to less than 50 for perfomance and security reasons. Our Managed Premium package gives you your own VPS and Cloudflare Pro plan for additional security and speed.
24/7 real-time monitoring
We know what is normal for your site and if that changes our systems alert us to the change. We investigate and resolve if required. We have built a monitoring system which shows the various resources and the current demand. Spikes in this may indicate an attack.
Core & extension updates
Your managed hosting fee covers not just the hosting environment but all plugin, extension and core updates within your current version. We only update these after testing them on our development platform first.
Regular on and off-site backups
Digital Ocean sites are automatically backed up off-site at least every 6 hours with local and remote backups on demand from the site admin whenever you want.
Extension library
Wintercorn maintain a library of paid extension and plugin subscriptions for Joomla! and WordPress. Where allowed, we can offer these to our clients to reduce their ongoing costs. You can also bring your own subscription and we’ll update it for you.
Quick restore from backup
In the event of a failure requiring full or partial restoration we can restore a full site and database back to production as quickly as 12 minutes. Locally stored backups only take a short while longer.
Our simple Pricing
We hate complex pricing structures and so do you. These are the foundation of everything we offer. The only thing which changes is the quantity. No extras, no hidden fees, no tricky contracts and no hassle. *
Managed Hosting
£
250
/month
per site *
Core and extension updates*
Off-site backups every 6 hours
Digital Ocean UK cloud
Unrestricted disk space
Unrestricted bandwidth
30 minutes any-use support
Cloudflare Free plan
Free SSL certificate
EU SMTP Mailer
Priority tickets
Business hours support
Managed Premium
starts from
£
450
/mo
per site *
All Standard features +
Your own cloud server
Dedicated IP address
1 hour any-use support
Dedicated account manager
Cloudflare Pro plan
Managed Custom
£
POA
/hour
All Premium features +
Custom VPS configuration
Load balancing if required
24/7 technical support
Direct support mobile number
Cloudflare Business plan
Discount on bulk hours
More information
Our standard hourly rate is £75. We base all additional support, new build proposals, consulting work, training and everything else we do around this rate. Ask us for a reduced rate if you bulk buy hours in advance.
The small print – Additional payment may be required for updating any commercial extensions/plugins if we do not have the extension in our library. Any inclusive support time applies to the current month only and is not rolled over. All issues must be submitted via the ticket system at wintercorn.support. Unrestricted means within reasonable business use and within the capacity of the server.
We reserve the right to decline our services to sites which do not fit our general client profile. Full terms available here.